TERMS & CONDITIONS
Welcome to Ellen Cole Luxe. By accessing or using our website www.ellencoleluxe.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Use of Website
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This website is operated for the purpose of showcasing and selling home décor products.
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By using this website, you confirm that you are legally capable of entering into a binding contract under applicable Indian laws.
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You agree not to use the website for any unlawful, unauthorized, or prohibited purpose.
Account & Authentication
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Users may access their accounts using secure one-time password (OTP) based authentication.
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You are responsible for maintaining the confidentiality of access to your account.
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Ellen Cole Luxe reserves the right to suspend or terminate any account found to be misused or in violation of these terms.
Product Information
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We make every effort to display accurate product descriptions, images, and pricing.
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Minor variations in color, texture, or finish may occur due to lighting, photography, or screen settings.
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All products are subject to availability and may be withdrawn at any time.
Pricing & Payments
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All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
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Payments are processed securely through authorized third-party payment gateways.
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Ellen Cole Luxe does not store or process any credit or debit card details.
Orders & Cancellations
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Orders may be cancelled only before dispatch.
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Once an order has been shipped, cancellation is not possible.
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We reserve the right to cancel or refuse any order in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
Shipping & Delivery
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Shipping timelines provided are indicative and may vary based on delivery location and external factors.
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Ellen Cole Luxe shall not be held responsible for delays caused by logistics partners, natural events, or unforeseen circumstances.
Returns & Refunds
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Returns and refunds are governed by our Shipping & Returns and Payments & Refunds policies.
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Refunds are processed only after inspection and approval, where applicable.
Intellectual Property
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All content on this website, including images, text, graphics, logos, and designs, is the property of Ellen Cole Luxe.
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Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Limitation of Liability
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Ellen Cole Luxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.
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Our liability, if any, shall be limited to the value of the product purchased.
Governing Law & Jurisdiction
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These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
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Any disputes shall be subject to the exclusive jurisdiction of Indian courts.
Changes to Terms
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Ellen Cole Luxe reserves the right to update or modify these Terms & Conditions at any time without prior notice.
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Continued use of the website constitutes acceptance of the updated terms.
Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at: